I came across a great blog recently at 90 Days Novel and immediately asked if one or both of the bloggers, Sean and Daniel Campbell would be interested in writing a guest post for other indie authors. They have some great perspectives on marketing, and they have been kind enough to share them here. I’ll hand you over to Sean …
Hello all!
I’m Sean, half of the duo behind 90daysnovel.com
Rachel invited us to guest on her blog to share our thoughts on marketing for indie authors, and we thought that the best way to do this would be to put together an outline marketing plan showing step by step exactly what we would do when bringing a book to market.
Step One: Market before you finish the book
Many authors think of the process of taking a novel from inception to virtual bookshelf as a staged process, and that it’s linear in that we go from writing to editing to proofreading (back to editing x 10) to formatting to publishing then onto marketing.
While clearly you can’t edit or format what hasn’t been written, you can start to market it. By spending a little time as you write letting people in on your writing process, you build interest. This should translate directly into readers on publication. Our project for example started with the buzz before we had any idea what we would write. By giving ourselves a restrictive 90 day deadline we forced ourselves to work hard, and fast. We’ve been open about our attempts the whole way, both what works and doesn’t. This sort of candour gets far more interest than spamming ‘Buy my book’ as many do.
Start building your platform as soon as you can – Collect email addresses, followers, likes, blog readers and word of mouth contacts. You’ll need them later on, and you want to have a relationship there before you attempt to sell anything (and even then, your stuff should sell itself if you’ve got the relationship part right).
Step Two: Market to the right audience
If you write crime, you want to reach people who read crime. If you write romance, you want to reach romance readers. It’s hard to find out reading preferences, especially when you are trying to connect on social media. Twitter is great for finding people who list ‘reading’ as an interest on their profile, or use the #amreading hashtag, but it’s too broad. If you’ve written a crime novel, but sell it to a romance reader then chances are you’ll end up with very poor reviews.
The other major flaw for most authors is the circle of reciprocity. Authors following other authors, lit agents and editors. While many of them are also readers, the banter you exchange with fellow authors is a bit like shop talk. Readers don’t want to read it, and you will get unfollows.
My advice here is that if you are going to engage with other authors, use a 2nd account, or stick to non-writing discussions. The latter is probably wise, as even if you don’t actively seek out other authors they will probably find you.
As we can’t poll users on their preferences, we need to try another tack – approaching those in the traditional demographic for your chosen genre. To stick with our crime example, that is usually those aged 40+, and tends towards women rather than men (Source – Penguin).
We then need to remember that ebooks have modified the traditional demographic – younger people have more ebooks, but it hasn’t hurt crime ebook sales. The best approach is to be clear and up front about what you are writing, and avoid the hard sell. You only want those genuinely interested to be buying – especially at first when early reviews will make or break an ebook.
Our approach here was to use targeted follows – we used twitter metric websites to find those who retweet often, are in our genre, and follow back, and followed them. They passed on the information to their followers, who have already gone through the vetting stage of choosing to follow that influencer.
We do now have a following that is quite diverse, but we monitor unfollows to see how our following reacts to each message. If something doesn’t hit the mark, we try to avoid tweeting on that subject again. If something does, we try and emulate that.
Step Three: Identify where you’ll be selling, and target their customers
Unless you are opting in to Amazon’s KDP select, and thus need to be exclusive to Amazon, you should be on as many sales channels as you can. (Here’s a post on when Select is useful.)
Broadly these are:
- Amazon
- Barnes and Noble PubIt!
- Kobo (Coming soon, but no fees)*
- iBooks*
- Google Books
- WattPad
- Project Gutenberg
- Waterstones* (Via a ‘Content Aggregator Account’)
- Your own website via cart system (e.g. Xuni)
- POD – Createspace/Lightning Source etc
- Phone apps – a niche, but a profitable one.
- AudioBooks
- or the many distributors such as Smashwords
Once you know where you are selling, you can go after their customers. Advertising campaigns might include devices for each channel (“Kindle”, “Nook”, “Kobo”, “epub” etc) or might focus on the crack cocaine approach – give away tasters via WattPadd and Project Guttenberg. I’ve listed channels above in roughly ‘most to least useful’ from top to bottom.
Amazon is obviously the primary market, but you could get 25% more sales using other channels. Smashwords make it easy to hit the channels, but take a cut and don’t allow you to use quite as many keywords on B&N, plus it’s a bit off on formatting as it’s very much a meat grinder approach (when really formatting is incredibly important – If you get the formatting right in word using simple styles, save as xhtml, import into Sigil and convert with calibre then you should get a better result yourself than Smashwords will give).
* titles require an ISBN – which isn’t cheap. Waterstones don’t allow indies to go direct. You may be able to get a CAA account, but if not you’d need to use a distributor (such as eBook partnership who take 10% of your 60%). [Note from Rachel Abbott - this was correct when Sean wrote it, but the eBook Partnership - who do a great job - are changing their terms with a very reasonable one off up front payment. Check out their website from Sean's link for more info.]
Step Four: Many roads lead to London
The more roads, or in-links, you have to your site or product the better you’ll generally do. the exception here is again if you’ve targeted the wrong groups, all you’ll get is a high bounce rate, an increase in returns and a loss in your Amazon metric rankings (as they won’t buy, so your conversion rate will fall) .
You should be exploiting all the free social media opportunities you can:
- A blog – or website
- GoodReads
- Google+
- Fourtsquare
- Tumblr
- Last.fm
- Flikr
- Youtube
- MySpace
Those are the basic ones, but you can add in offline advertising as well, via leaflets, QR codes, business cards, art prints, giveaways and anything else you can think of.
Step 5: Sell something worth selling, but don’t look like you’re selling it.
I’ve left this to last, as I’m sure I’m preaching to the choir – write a good book, format it well, get a good cover. Make sure you understand and use amazon metrics to your advantage. When you do sell, don’t actively hard sell people – they will stop listening. Instead give them something – advice, free content, a helping hand. They will reciprocate. People are not just buying a book, they’re buying into you as an author. Like it or not, you are a brand, and a minor celebrity (or, in our host today’s case, slightly more than a minor celeb!).
In summary – these is no magic bullet. We can’t make people buy our books, but we can make sure they see them. There on out, it’s a case of writing a good book, and then another and another. Books cross sell each other, readership will build over time. It won’t happen overnight for most, but keep at it, and you’ve got every chance.
Step 6: Stop following you own advice, and plug your new book like crazy
I’m going to break my own rule here – and mention my own work.
Dead on Demand was written just to prove we could write a crime novel. It’s out on Amazon from May 4th 2012, and more details can be found at http://www.90daysnovel.com
I’ll leave you guys with a huge thanks to our host, and a short blurb for Dead on Demand.
A career man, Edwin Murphy has always put more effort into his work than his family. Everything changes for Edwin when his wife files for divorce. On the brink of losing his home, his job and his little girl, Edwin orchestrates an intricate plan to eliminate his wife and regain his former lifestyle.
The police are baffled when bodies begin to appear all over London with no apparent connection between them. Inspector David Morton must think outside the box as he investigates the deadly web of deceit behind the murders.
Sean missed one channel to market – overdrive. It’s not hugely lucrative in terms of cash income, but the exposure to the library market is potentially huge, and would be especially effective for those with multiple titles out.
See:
http://www.contentreserve.com/publisher.asp
Dan
Thanks Dan – I didn’t know about that either, but I’ve bookmarked it. I am beginning to realise that when the next novel is getting somewhere near to completion, there are SO many things that I could be doing, I am going to have to completely review my marketing plan. I think I need a marketing manager!!!
Very interesting post, and very helpful. Thanks to Sean for sharing his ideas and thanks to Rachel for hosting him
As a sometime marketeer i’ve really enjoyed watching your social media strategy (I deal with trade publishing but saw some retweets and followed). My question is this: one of the main hooks you used is the 90 days challenge to writing the novel. If your hook is the story aspect itself or a character trait (Edwardian crime solving prostitute; psychic single mother etc) how do you build a base with your potential readership without giving too much away?
Hi Sake – As this was a guest blog by Sean, I can’t respond on his behalf, but I’ll give him a nudge and hope that he finds your comment and responds.
Hi Saké,
Thank you for the question.
I think you need a core concept that sets you apart from other authors/publishers, a unique selling point.
While a challenge is a solid hook (We love an underdog, and it’s nice to see people try to achieve something from nothing) I think that you could use any hook.
To take your example of psychic single mothers, I would try and condense the story down into a one liner that is retweetable inc a link in under 130 characters. For Dead on Demand we’ve used ‘He had the perfect life. Now he’ll kill to get it back’. Combined with our twitter username, and a link to our blog this comes in at 129 characters (which leaves room for a RT without it going over the 150 character limit).
I would then try and combine this with a short teaser story, a video about your hook and then blog about the how when and why of this story’s creation. Let people in on the process, and then you can get real time feedback as well as whetting the appetite of your prospective reader base.
It’s all about getting your idea to stick in the minds of as many people as possible. You might not remember an author’s name, but I think you’d definitely remember the author who writers about an Edwardian crime solving prostitute (you’ve got me curious there!).
This could then be visually encapsulated in an avatar if you’ve got a specific character to promote, and used on Goodreaders, LinkedIn etc from our list above. I would make sure to watermark anything you do create, and be careful about image uploads on social media (as the licence terms can be particularly onerous).
If I could nick an example from one of our other comments, the lovely Cinta has a children’s story that she tweets about (although she spends more time on other authors promo – and I think that her approach will pay dividends eventually given the goodwill that generates). Her book Little Nani has a couple of incredibly memorable characters including Thunder the turtle (see her blog). In her market of children’s books, this is as good a hook as any. It’s all about getting the right hooks for your audience, and exploiting them.
So its more that you ask people to collaborate in the advertising strategy, because they believe in the overall idea? Because the unique selling point is compelling? Yes, that sounds sensible. I also like the ‘perfect life’ tag, which I half expected to see appear in guerilla marketing/posters around the Caledonian Road area of London
I’m happy to release the Edwardian crime solving prostitute idea out there to anyone more talented than me btw ^^,
Thanks a lot for your kind words, Sean! You humble me
Yeah, using a good hook that can make people wanting to know more about the story hidden behind your book is very important. Helping other authors is part of my plan to become known (even though I do it with pleasure because I really like helping others), and I think that if everybody spends a little time helping others to make their books a bit more famous, that will go back to you at some point. But going back to the hooks… If you manage to keep the possible audience interested in what you are working on, that will help you to sell the book easily afterwards, because people will feel curious about it. In the case of Sean and Dan’s book, they hook me, first because their challenge was a crazy one, and second because what they were letting people know about the story was interesting enough without giving away the story. I really think they did perfectly well, and lots of more experienced writers commit a lot of mistakes once and once again that they have managed to avoid, like pushing people to read and buy their book. Well done!!
Thank you! This is a wonderful post with excellent advice.
I’m about to release my first novel, The Hunter Inside, and am pleased to say that reading some of Rachel’s blog posts and lots of others has led to me being quite active in a lot of the areas you advise above. There’s always something to learn and other avenues to exploit (I hate that word!), and there’s some things on your list that I’ll definitely be looking into.
I think engaging with your audience is most important, and I’ve been writing a regular blog that lets people see me as I am, provides tips for writers and writing, and shows how I manage the difficulties of being an Indie author with two jobs and a passion for writing good stories. It’s at davidmcgowanauthor.com if anyone is interested!
True to say, that while we are writers first and foremost, we are also our everything – editor, marketeer, publicist and more – and it’s difficult to find the balance between getting everything you need to get done done and finding the time to actually write your next best seller.
I was pretty daunted by it at first, but I found that planning and scheduling helps to manage my time, and that weekends are vitally important in cranking up my work rate and not deciding to treat myself to a day off because I’ve worked hard all week.
You’ve got to edit your completed novel, blog, market, get your cover designed, connect with people on Goodreads, Absolutewrite and other forums and platforms such as Twitter and Facebook. Formatting it takes forever, and yes, you have to eat, clean the house and work aswell. But no-one said it would be easy!
Plan your time and as you get used to the routine it becomes so much easier. I’m about 10 thousand words into writing my second novel, From the Sky, and still managing to do all the other things I used to think took up all the time I had to write. Now, I’ve got the bug, and I’m hoping that my debut will be out this week, and that I’ll have about 20 thousand words of From the Sky written. It’s like an avalanche once you get going, but don’t be daunted by the amount of work that goes into it if you’re starting out, because it really does change your life and it really could change your future.
Thanks again!
David
Hi David,
I totally agree. As indies, we have to take on the roles that would be done by dozens of people if printed by a legacy publisher.
Writer, editor, proofreaders, artist, publicist, social media guru, blogger… We have to do it all, and while writing comes naturally, the marketing often doesn’t.
If I may make one small observation here, tips for writers are awesome, but they don’t engage with readers. While authors do buy books, they aren’t our primary market. It’s an easy trap to fall into. We do tend to follow each other on twitter, guest on each other’s blogs etc, but all this publicity is for nought if all we do is reach other authors who we already knew.
One tip for combating this is the ‘follower poach’ approach of finding authors on twitter in your genre, and then engaging their followers. Chances are, if you like Karin Slaughter or Patricia Cornwell, you’ll love Rachel Abbott. So, by targeting those followers we get an audience that is already predisposed towards buying our books. The ones who go out of their way to declare their love for prominent crime authors on their profiles are the diehard fans that get a grass roots following started.
You could also do a J A Konrath and preface your description with ‘If you like Evanovich, you’ll love Shot of Tequila’.
Combined with appropriate tagging, and when bought with suggestions this should help you essentially go viral.
What’s wrong with the word exploit? Its perhaps ‘leveraging’ that the aspiring author would be best avoiding. What Sean says that is sensible, is that its about building yourself as a product at the same time as your novel. Its being that product (or auteur), as you say “editor, marketeer, publicist and more”. Id never have heard of Dead on Demand without social media, but what made me actually spend my hard earned and try it was my interest in two brothers who had obviously worked hard on their story and that I could sense the hours of toil behind it.
And that should bode well for your own offering and publicity, David!
Thank you for buying Dead on Demand, I hope it lives up to your expectations
Reblogged this on davidmcgowanauthor.com and commented:
Fantastic advice from Sean Campbell at 90daysnovel.com
Oh, and I reblogged too, hope that’s ok!
Absolutely fine, David – and thanks for the comments. No problem with you reflagging, as long as you point it back to source!
How do you get people to connect with you on those social media sites listed?
I only seem to get a few dozen on each. How do you turn that into thousands?
Hi Andy – I’m sure Sean will respond to this too – but read my posts on Twitter (under the Author Help section) – particularly the later ones. I hope they help a bit.
Hi Andy,
Twitter is a bit of a numbers game. The more people you reach, the more you are able to reach.
Part of that is social proof (if someone is followed by 10,000 people, surely they must be saying something interesting!).
There are roughly three types of people on twitter:
1. The lurkers. You can’t tell if they are engaging with your content, but you don’t mind them as they improve your following/follow ratio. You’ll get lots of these. You can try and use tweetreach to see if your tweets are making it into their timelines or not (though that is generic stats, not user specific delivery stats).
2. The casual engagers – They will respond, retweet occasionally. These are your target market as it’s such a huge group.
3. The high value influencers. These are the guys who retweet you often. My advice is to poach these as often as you can.
I’m going to be a bit cheeky, and use our lovely host as the example.
rachel__abbott’s last 50 tweets reached 77,182 people, with a total of 202, 973 impressions. That’s a good rate of return per tweet. Lots of people are seeing her, so her exposure is high and thus people can find Only the Innocent.
If we go to http://tweetreach.com/reach?q=rachel__abbott we can see who contributed to these impressions:
Format is Username/ tweets/ rts/ impressions generated.
1 90daysnovel
2 2 103,094
2 Scarberryfields
6 5 45,702
3 dcPriya
1 0 9,869
4 BradleySalters
1 0 9,404
5 danielkemp6
4 0 7,564
As you can see, a massive proportion of the times her name has appeared in twitter timelines is down to just a handful of individuals. These 5 make up over 175,000 impressions or 87%. A whoppng half are from one user.
These are the tweeps we want in our networks. Talk to them, befriend them, get their help. They’ve already proven they don’t mind retweeting quality content because they’ve done it for someone else, so provide them with the quality content they need.
Their followers will then become your followers. They’ll then mention you, list you etc. Do follow other people in lists, do respond to mentions. Engage people in conversation – it’s about getting your name out there, not directly selling.
I advocate a very oblique approach. Hard selling might work for a handful of people, but automated tweets, mass direct messages etc will get you unfollows.
Be you. Be funny. Let people in on your day, and share in theirs. They are buying into Brand Andy here, not ‘Andy’s latest book’. Think of it long term. You might get no sales out of a conversation today, but when someone asks them for a recommendation on a good ebook, you can bet your name will come to mind. They’ll also be much more willing to host your blog posts, guest on yours, and share your links. Be the guy (or girl) everyone wants to know, not the oily salesman.
Well, my formatting went wonky in the middle there – but click the link and see the stats for yourself. Five people, 87% of Rachel’s exposure.
That’s out of 3000 loyal followers. I think the ‘go for the influencers’ point explains itself with those stats (though do read Rachel’s other posts – they are excellent advice)
Really interesting stuff, Sean – cheeky, but interesting! I have to confess that I didn’t know about tweet reach – but I do now! Fascinating – as soon as I’ve finished my current load of edits, I think I need to spend a week just getting back up to speed on my marketing. Thanks – and keep those comments coming!
Thank you for sharing these marketing tips!
Thanks Sara. We were delighted to be invited to Rachel’s blog – a real honour to talk to you all.
Great post and great comments but they’ve left me with a huge headache – I honestly don’t understand Twitter at all. I have an account and I’ve been on once but…I just don’t get it
-sigh- time to climb out of my comfortable luddite hole and do some research.
If you get a chance, you might want to look at the series I did on Twitter. You’ll find it under Author Help. It’s for everybody from those who have never used it to the experts, and there are lots of difference posts and ideas. Hope it helps!
Hi AC. I’ve followed you on twitter – so if you need a hand just message us. If we don’t know the answer, we can probably find someone that does.
Thanks Sean
I feel as if I’m venturing into shark infested waters so the life-raft is much appreciated
Great post and thank you to Rachel for inviting Sean to post us. A lot of information to process and a few headaches to go with it. The midnight oil is burning!
I’m really pleased with Sean’s post – and I’ve learned a lot too! Better rethink my own marketing plan now!
Glad you found the post useful Pete. Best of luck with your marketing endeavours.
Great stuff. I didn’t know about tweetreach either. I applied for Overdrive about a week ago (they have an online application form), but have still heard nothing back from them. I’m with Rachel on this: I think I need a marketing manager, too!
Thanks for a really informative post. Like several of you, I too would love a marketing manager to promote my novel and deal with all the time-consuming tweeting, blogging etc. but I was advised that authors are their own best marketers as we are more invested in making our books succeed. If anyone disagrees, there is probably a good market here for a marketing expert and I’m sure we’d all love to hear from you!
I agree – I do think there is a role for some enterprising person out there. I keep coming up with new ideas of what I should be doing, but I can’t do that and write / edit at the same time. We might be the best at marketing our own work, but time is a huge issue! Thanks for y our response.
I think authors do make the best marketers as you aren’t selling a product as such, you are selling a voice. The voice you use to market should reflect the voice you use to storytell, as this pegs the readers expectations before they buy your book.
The biggest cause of genuine negative feedback (outside poor editing, typography and formatting) is miscommunication. If somoene were to read a professional business like marketing post – the slick marketing manager style sales speech, but then gets a much more intospective narrative then they’ll be disappointed as they won’t get what they expected. It might be better written, or more interesting but if you set out to buy one typs of narrative voice and end up with something different it’s bound to lead to an increase in return % and negative reviews.
What I think there would be value in is getting an intern or two to cross post things for you. This way it’s your message, but someone else doing the legwork to get your message to it’s audience. Someone who knows how to make the most out of targeted follows, which blogs have enough reader traffic to warrant commenting on and compiling this into a list. Lists of reviewers, distribution of review copies, keeping an eye on where you are mentioned on forums etc. This is clearly worth delegating if the economics add up. If your time is more valuable writing than the equivalent cost of hiring in then clearly getting someone in could work. Finding the right person and ensuring that they remain a contractor rather than employee etc, as well as complying with relevant legislation would be a whole ‘nother headache.
I couldn’t agree more, Sean. Exactly what I thought, but failed to express so well. How do you get to me so smart!! I have talked about getting somebody in to do this work for me, but they can’t write tweets for me, or add comments, for exactly the reasons you mention. What they can do, however, is research places – as you say – that are worth commenting on, so that less time is spent trawling around the various blog posts, reading them, and then thinking (interesting though they may be) that I have nothing to add. I may try to convince my husband that he needs a part time job – as he knows far more about marketing than me. But I somehow think I might lose that one!
You could get your husband to manually syndicate what you do write. Automated cross posting is a rough and ready approach at best, but there’s nothing to stop him from copying your content between all those places you have a web presence.
I think you might also benefit from looking into what sort of deal you might get signing with Thomas & Mercer or Encore. The Amazon imprints would cut into your margin but they would let you get back to writing, and Amazon’s ability to push books is much more impressive than a marketing manager could muster. The upside in print distribution via Book Company and Baker & Taylor would offset some of the cut Amazon take.
Rachel asked me to flag up that some links on this blog are broken. I tried “Here’s a post on when Select is useful” and “Amazon metrics” which both returned Not Found at the 90 days novel site. Rachel said Sean and Daniel would pick up this post and fix the links. Hope this helps, and sorry I took so long to respond, Rachel.
Hi Charles,
I’m afraid we took the posts down to incorporate them in Can’t Sell, Won’t Sell which is a marketing guide we wrote in response to a number of requests. CSWS was enrolled in Select, and thus Amazon required exclusivity for the first 90 days.
If any of Rachel’s visitors would like to read these posts please email us on authors@90daysnovel.com and we’ll send out a complimentary copy in the e-format of their choice.
Regards,
Dan
This is just great.
I been looking for a while for some quality informations regarding book selling.
I will try to guide myself through these steps. I hope that this Edwin’s recept will help me to boost sales.
Thanks for sharing all this knowledge.