It’s rare that I am moved to write a blog post on a whim, but today is one of those occasions. Over the last week, I have read so much stuff about how people should and shouldn’t behave on Twitter, that I felt compelled to add my two-penneth.
The first blog post I read was the usual stuff – don’t use Twitter as a sales platform; don’t only tweet about your books or people will stop following you; make sure you use the 80/20 rule – 80% about other people, only 20% about yourself.
Oh – and you should only tweet a maximum of six times a day. That’s another one.
And then today, I read another post that said people follow you because they are interested in who you are and what you’re doing. They don’t want to know about your chart position or your reviews, they want to know how your day is going.
Within less than an hour, I got pointed to another article, which says nobody cares about what you ate for lunch or what time you got up. Don’t mix business with pleasure.
And so it goes on. And on. Who are these people who have decided they are the self-appointed custodians of Twitter streams everywhere? And why do they think that they can set rules for everybody else. Who decides whose way is the right way? It is our followers who can, if they want to, vote with their feet (or rather, their mouse). If they don’t like what we tweet about, then they can stop following. They only have to click a button. Surely we don’t need every man and his dog telling us that we’re doing it all wrong?
It should be conversational – or so I’m reliably informed (regularly). But that’s all well and good if you have the wit of Stephen Fry, or Joanne Harris (who I love following, by the way). Some people are naturally amusing or interesting. Some try, and fail miserably. But that’s okay too. They can write about what they want (she says, screaming at the computer).
I now have two Twitter streams. One is aimed primarily at indie authors. It didn’t start like that, but the more I became interested in the whole indie business and what authors could do to promote themselves, the more I wanted to share this information. So I don’t tweet about what I had for breakfast – I share links to articles that I think might be of interest to other authors. If there are authors that I particularly like, I retweet them. I do chat with some of them too – but it’s generally about how they’re doing and in particular how their books are doing, because that’s what they are interested in – and guess what? I’m interested too. And yes, I tweet about my own book – probably too much in the past (but it didn’t seem to do me any harm, if I may say so, ever so humbly) – but less now.
Just this week I set up another account (and what a performance that was), because I knew that for people who have read my book and are interested in what’s coming next, they probably don’t want to know about the next big marketing thingy for indie authors. I want to talk to my readers and potential readers about books in general – and not just mine. I want to share reviews, retweet other authors, and offer tweets on anything that readers might be interested in (oh – did I forget to mention that according to one article, retweeting isn’t acceptable either?).
So can we just be clear about this, please? We are all different, and we all want different things. On my new account, I follow quite a few well-established authors. I’ve read and enjoyed their books, and I’m interested in what they have to say, and they have a wide variety of approaches. Without naming any names, one or two of them are quite politically outspoken. I don’t necessarily agree with their viewpoints, but I do enjoy the tone of their tweets. Forthright and assertive.
Then there are the ones who are funny – and there are quite a few of those too (although not necessarily the ones who write funny books, interestingly enough).
And then there are the terminally dull (to me) “this is supposed to be conversational” types, who believe that the key to this so-called conversation is discussing where they did their online shopping, or how cute their dog is. I hate those. Give me twenty tweets about a chart position and a load of review extracts any time at all rather than somebody’s lunch menu. I recognise that for other people, though, knowing what their favourite author had for lunch might be the most fascinating thing in the world. And that’s absolutely fine. It’s their choice.
Isn’t that the whole point? I don’t think I could write one funny tweet a week when I’m writing about murder and death. I might be able to list any number of ways of killing somebody, and a whole range of ways of describing grief or panic (I even had to look up how somebody feels when they faint, having never fainted in my life). But I don’t feel particularly amusing. God knows what I’m like to live with! (I gave this post to my husband to read, and he declined to comment on that last sentence – which probably says it all.)
The sad thing is, after reading all this “advice” I actually found myself tweeting this week about how I’d had to make bread buns because my husband wanted homemade burgers (Jamie Oliver’s Elvis burgers, to be precise). Living in Italy, the right bread buns are not readily available. Fascinating, I’m sure.
Perhaps we could all just settle down and live and let live. No need to complain about other people’s tweets on every blog going. Just switch them off if you don’t like them. No need to give people lectures on their Twitter strategy. We are all individuals, and we have a diverse range of interests.
And if you find you are tweeting madly but people are unfollowing in their droves – have a look at it, and work out what ‘s wrong. But the most important thing is to be yourself, and just do what feels right to you. Personally I am fed up of being made to feel guilty every time I read an article about the right and wrong way to tweet. So I will continue to do my own thing, and if all else fails, I’ll just move to Pinterest! I’ve not seen any rules of perfect pinning yet, but I’ve no doubt there are some, or if not there will be soon.
I appreciate that I am undoubtedly laying myself open to a barrage of comments from people about my tweets, or from people who have unfollowed me. That’s fine. Really. It was your choice, and I accept it.
I’m glad to follow you and appreciate all of the good advice and information you send my way, such as today’s blog on Twitter.
http://www.commenti.org/purpose-of-social-networking-sites/ I found this…just now…and I wanted to share it right now. Because you and I have something of interest to share at this moment. The best thing about twitter in my opinion, but that’s just my opinion right. I don’t know where rules for twitter come from and I totally agree with you. Great post. I follow over one thousand people and as soon as Twitter allows I’ll follow many more because they are of interest to me, all most all are authors or have something to do with the indie or publishing world. And yes if any get up and find their coffee, keyboard, and best house slippers and want to share its just one more thing about them that I have in common. It’s all good. Thanks for my wake up blog! You have me typing before I’ve finished my first cup here.
Glad you liked it! Maybe a bit controversial and not toeing the line, but there you go!
Rachel, I tweeted this. lol I actually only use my Twitter to pass on writing related things. I rarely post anything personal. It is, quite frankly, all I have time for. The same with facebook. But that is my thing. I agree that we each have different purpose for using social media. One thing, though, I think your idea for using two different sites makes sense. That way things remain separate and clean.
It is a good way, but you have to have two separate email accounts to do it, and then it all gets a bit messy. But probably worth it. We can only do what works for us as individuals. As another person said (D.M. Andrews) I have probably not followed the right rules of blog posting either!
Rachel, I think you’ve not followed the right rules of blog posting in your above post and would like to point you to an article that … j/k
Great post! I must be doing something right because I don’t really get any unfollows (that I’ve noticed). Now, have you tweeted about British Indie Fiction yet?
The bit that made me nearly wreck my keyboard was 6 times a day! On form, I can tweet 6 times a minute! I do sometimes wonder what the followers make of my conversations with mates, mixed in with the tweets about writing. But no-one has complained. Seriously, rules? Surely there are enough people tweeting that you can find a community that works for you? Thanks Rachel! You’ve saved me from ever having to read a post about tweeting!
Tweeting RULES, that is!
Thanks Imelda – after I wrote this blog, I was directed to yet ANOTHER set of rules! I am staggered that people can claim to know what is and is no acceptable to millions of people! It’s like saying that you can only produce one genre of book! Glad you liked it. Just keep on tweeting, girl!
Gah – soooo true! I got the same disparate information from different writing forums too. I rather like seeing into a real world of an author. Nothing loses my interest faster than a person constantly and consistently tweeting ads for their own book. And nothing else! But maybe I am doing it the wrong way, too?
The only thing I would add is that if you are going to insult someone on Twitter, to NOT use the @ symbol and send them a copy. That’s just flat out rude.
Well, I do agree about not insulting somebody. I wouldn’t normally insult anybody in my ‘real’ life, so I can’t see why I would start on Twitter. And in terms of you doing it the wrong way – I don’t think there IS a wrong way. There is YOUR way. And that’s just fine.
Me either. I do not get the haters… it just seems pointless to put so much energy into hating someone. Normally you can avoid topics that you know will offend you, or not watch that program or read those reviews or whatever, but a twitter @ sends it right into your inbox. It might even pop up to get your attention and you can’t help but read it.
Ah – the Haters. Just watch any indie author do well in the charts, and then check out the bad reviews (when they possibly never had a single bad review before). I really do not understand what makes people want to pour out their frustration and pent up anger all over the place. As my husband said to me one morning after a particularly vicious attack “You have to remember that you wake up smiling every morning. Just think how that person must feel each day to be so nasty!” And he’s right. So now when anybody does anything particularly unpleasant, I just feel sorry for them. It works for me!
I think the best rule is: don’t do anything in Twitter you wouldn’t want others to do to you. Great post. And as for Pinterest, I have read at least one post on Pinning etiquette already!
That’s a GREAT rule JC! If that was the only rule we all had to abide by, we could all do our own thing and find other like minded people – even those who break the “rules”! Excellent. And as for Pinterest – I just don’t believe it! How very tedious that somebody thinks there is some etiquette.
I think retweeting is fine, and posting a lot about something is fine so long as you make the tweets individual. I always try and craft the wording of the tweet to make it me. Remember when Facebook forced you to start each update with is? I still try and do that (or a variation of the word is) and because I have twitter auto-post to facebook I try to write my tweets with that in mind: eg. [twitter username] is interested in x…, has done y…
And then I just tweet away merrily…!
Good thinking Thomas. I’d forgotten that about Facebook. I’m going to check out your tweets!
It should be ok to just be oneself and to think and act as we do and sometimes to wear two hats, so we have two profiles and you are so right, people will vote with their feet, click. It’s also a learning curve, so how we manage it in the beginning won’t be how we manage it later on.
I don’t have a book to promote but I don’t mind that people do self-promote, its when they send 5 or 10 in a row that fills up the screen I find annoying – everything in moderation seems to work ok.
Self-appointed gurus have created a following and followers are usually looking for guidance, its good that someone is balancing the information being put out there. Ok, I’m off to retweet your post
Thanks Claire. As you say, it’s a learning curve for all of us, and we should all just be ourselves!
Rachel, thank you for writing this post. There are a zillion advice blog posts on how to properly use Twitter … I ignore every one. Of course I use the platform to promote my novels but that isn’t the main draw: I love connecting with other writers as well as readers, reviewers and bibliophiles in general.
Many of the Indie advice essays that appear on my blog follow directly from the concerns of younger writers I’ve met on Twitter. They know I’m open to receiving private mail. I’m happy to answer questions. Giving back and offering a helping hand should come naturally for all established novelists. Weren’t we once beginners? Shouldn’t we nurture and encourage younger writers to keep at it, get the words on the page, craft those ideas into compelling fiction?
On a side note, I enjoy reading tweets about an artist’s life, the recipes she cooks and the amusing anecdotes regarding the writing life. I follow several librarians and bookstore owners for the same reason–their random tweets provide a glimpse into a life I will never know. Of course I can’t spend hours reading the Twitter feed. But several times each week I do carve out time to connect, comment and encourage. It always makes my day.
Hi Christine – I agree with you completely about connecting with people. I love it. I have in the past mainly connected with other authors, because many have asked what I did, and how I promoted my book. So I love to help. Like you, I get emails from people asking for advice, and so every time I send an email I consider whether it would make a blog post. I have been a bit remiss lately, because I’ve been busy editing and writing. But it’s hard for people to know what’s right and what’s wrong. And I just wanted to encourage people by saying that NOTHING is wrong. Some people what to know their favourite writer’s views on the world, some don’t. It’s all okay! But all of these “this is how you should do it” posts make me cross. Mainly because I have read them and felt guilty – or thought Oh no – I’ve been doing it all wrong! and then spent a couple of days in a panic about my bad tweeting. So for me this was all about telling people not to worry. Nobody else’s opinion is any more important than your own. Great to connect with you!
OMG – you nailed it dearie! couldn’t agree more…..shut already w/ all the advice…twitter allows me to do a little promotion, make a few folks smile, but mainly it has allowed me to create friendships with folks (mostly writers) that never ever would’ve happened….and the numbers speak for themselves, …more followers and you’ll probably doing just fine, losing followers …well come to think of it, i’m betting that anyone that sticks with twitter for at least 3-4 months is gonna learn quickly what works best for them….and isn’t that what its all about? be yourself!
Thanks Andy – I’ve received tweets pointing me to at least another three ‘rules of Twitter’ blogs since I wrote this. And somebody has already commented that they have seen guides to Pinterest etiquette. Do your own thing – and enjoy!!
There isn’t a ‘right’ way to do twitter. There is a ‘generally more popular’ way to do it (which does involve less over advertising) but twitter isn’t about raw numbers, it’s about finding your audience. One man’s spam is another man’s must follow. If you’re being unfollowed all the time then by all means adjust what you’re saying (or, who you are saying it to), but don’t feel the need to do an impression of someone else. There’s only one Fry after all.
Love Sean’s comment: “one man’s spam is another man’s must follow.” Rachel you nailed it – tweet what you want and to heck with rules. I do agree that if ALL your tweets are only about a book or a product folks may get tired of following you.
MAN I WISH I read about death and murder, because I love your blog posts so much!!! I was just writing a list on how to get a handle on twitter – mostly of how to read what people tweet without spending hours doing it – but of course, all the while feeling guilty just because no matter what how anyone does twitter, it’s wrong in someone’s eyes and I just felt bad being so clumsy with people. Will stop that now
(will stop feeling guilty, not being clumsy, which will be always)
GOOD! Nobody should feel guilty – that’s what made me write this in the first place. I had felt myself feeing really bad when I read other blog posts that told me what I SHOULD be doing. Good luck with your tweeting!
I like what Sean said, “One man’s spam is another man’s must follow.”
Hey Rachel
For your great blog I’ve nominated you for a Very Inspiring Blogger Award! Thank you and keep giving the great advice to first-time self-publishers!
http://davidmcgowanauthor.com/2012/05/29/443/
Yes, you’ll have to be yourself on this one, everybody else’s taken. Thanks for your post. It is a shady area, the old twitter. I’ve been on it for a year and have only 9 tweets. I’ll give everybody another in a minute, if they’re lucky.
Cheers,
Gaston.
Thanks for that, Rachel. I’m also pretty fed up of reading everyone’s ‘Twitter rules’. The writing community certainly seem to be very particular about what they do and don’t find acceptable. So I agree with you – live and let live! If it’s any consolation, the design community seem to be even more snooty. My husband is a graphic designer and on the rare occasions he goes “off topic” and retweets me when I put out a blog post, he usually loses 3 or 4 followers! Churlish or what!
So what are your Twitter handles and which of your feeds is which?
I have two Twitter handles. The first of them is Rachel__Abbott (that’s a double underscore, which seemed like a good idea at the time, but in retrospect was a bad one!). On that account I talk a lot about Indie authors and the issues that they face. I link to lots of blogs posts that might be of interest to my followers. The second one is _RachelAbbott which is aimed more towards readers. On that account, I try to tweet about interesting books and reviews, and retweet interesting stuff from other authors.
Thanks for the feedback, Lance!
The DEFINITIVE Rules Of Twitter:
(According to ME!)
1) Tweet constantly to maintain interest.
2) Don’t tweet too often as it annoys people.
3) Re-tweet EVERYTHING by EVERYONE as they appreciate the attention.
4) Don’t Re-Tweet too often.
5) Share details of your life with your fans, it may interest them!
6) Don’t tweet about your regular life as it bores people.
7) Make sure all your new followers have a chance to learn about and buy your book.
8) Don’t promote!!
9) Follow all Twitter rules discovered online. Even if contradictory.
10) Instruct all your followers to do the same immediately!
11) But don’t preach.
12) Throw out the rule book. Be individual. Be yourself!
13) Brand yourself. Pick your closest stereotype and become it.
14) Remember – drama is conflict! But don’t argue, it looks bad.
15) No exposure is bad exposure! Except… well, the bad kind of exposure. That’s bad.
Did I miss anything… :0)